Terms & Conditions

Privacy information pursuant to articles 13-14 of the European “Privacy” Regulation (GDPR)

The personal data entered by you are processed by Casa Palmira, Via del Mulinaccio 4/1, Borgo San Lorenzo, Florence as Data Controller, for purposes related to the provision of the services requested by you (for example: request information, register on the site to receive benefits and offers, obtain estimates, make payments, purchase goods and receive them at an address indicated by you, make a reservation, exchange documents).

Furthermore, the data provided by you may be processed, only with your explicit consent, in order to send you commercial communications via email or text message relating to the services offered by the Data Controller.

In the first case, the legal basis of the processing is the execution of an agreement; in the second case, it is consent. The processing will be carried out electronically and will be made available to third parties (External Data Processors) within the European Union or in non-EU countries, regularly contracted and offering adequate security guarantees, necessary for the provision of essential services to meet your needs. Such External Processors, the list of which is available upon request, may belong to categories of subjects that support the Owner in providing the services offered through this site (such as, for example: software developers and website managers, shipping agents).

Furthermore, they will be processed for statistical analysis and direct marketing purposes, anonymously, as better specified in the cookie policy. Therefore, these are legitimate and necessary treatments to ensure a service that meets your expectations. The data will be stored for the entire duration of the services requested by you or for longer periods only if required by law. At any time, you may exercise the rights provided for in Articles 15-22 of the GDPR by contacting the owner of this site.

To modify or delete only the data that are stored on the systems that provide this site, click here. The information you enter in the form (including your email address) may be communicated to a third-party company that will act as an external Data Controller and that supports the Owner in managing the site and processing your request.

In the event of a request for deletion of your data, we inform you that it may no longer be possible to continue to provide you with the service requested.

Finally, we inform you that you may lodge a complaint with the Data Protection Authority if you believe your rights have been violated.